When Visual Models are Better than Textual Requirements (Part II: Relationship Maps)

In this series that starts with Part I (State Diagrams), I show how different visual models can help you create better requirements. If you don’t want to miss the next installments, make sure to follow me on LinkedIn or subscribe to our infrequent updates entering your email to the right. # # # As a business analyst working … [Read more…]

The difference between a tactical and a strategic business analyst

When asked to describe their role, many business analysts working on customer-facing software products or internal information systems use terms like “liaison”, “bridge”, “communication line”, and “translator”, typically referring to work they do to make sure “what the business has in mind for a computerized system is accurately understood by the technical team”. This interpretation … [Read more…]

How do you know when a feature customers are asking for is worth building?

One thing I like about digital products is that this kind of product is never finished. Not only they can continue to change over time, change is often critical to keep the product relevant in the market as technology and expectations evolve. For example, a web-based ride sharing application requiring people to plan their ride … [Read more…]