BA Resources | Measuring the performance of business analysts
Recommended Books - User Experience Design
Books recommended by Patrick Quattlebaum, Chief Experience Officer at Macquarium:
(Read also his interview about the UX profession at Bridging the Gap)
The Elements of User Experience – great overview of the breadth and depth of the concerns of user experience and our process.
Subject to Change – great summary of our field’s view of the value of design-driven product and service development
Sketching User Experiences – the importance of visualizing our ideas throughout the software development lifecycle
Observing the User Experience: A Practitioner’s Guide to User Research – great methods for your toolkit, like user interviews, contextual inquiry, usability testing, and card sorting.
Design Is How It Works: How the Smartest Companies Turn Products into Icons – case studies in applying design holistically to companies, products and services
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